The Diagnostics web page provides methods for diagnosing problems such as network connectivity and device port input/output problems. You can use equivalent commands on the command line interface. An additional diagnostic, loopback, is only available as a command.
To view diagnostic information:
Complete the following fields:
Select Diagnostics |
Select one or more diagnostic methods you want to run, or select All to run them all. |
ARP Table |
Address Resolution Protocol (ARP) table used to view the IP address-to-hardware address mapping. |
Netstat |
Displays network connections. If selected, select a protocol or select All for both protocols to control the output of the Netstat report. |
Host Lookup |
Given a hostname, verifies that the SLC can resolve the hostname into an IP address (if DNS is enabled). |
Ping |
If you enter a hostname in the corresponding Hostname field, verifies that the host is up and running. |
Send Packet |
This option sends an Ethernet packet out one of the Ethernet ports, mainly as a network connectivity test. Enter the following: Protocol: Select the type of packet to send. Hostname: Specify a host name or IP address of the host to send the packet to. Port: Specify a TCP or UDP port number of the host to send the packet to. String: Enter a set of up to 64 characters. The string is encapsulated in the packet (so you could use a network sniffer to track the packet and, by looking at its contents, verify that it was sent). Count: The number of times the string is sent. For UDP, the number of times the string is sent is equal to the number of packets sent. For TCP, the number of times the string is sent may (or may not) be equal to the number of packets sent, because TCP controls how data is packetized and sent out. |
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Click Run Diagnostics. The Diagnostics report page displays.
To view a report, click the link for that report.
To email the report(s) to Lantronix Technical Support:
a) In the Comment field, enter a comment (if desired).
b) Select to: Lantronix Tech Support.
Note: For contact information, click the Lantronix Tech Support link.
c) Call Lantronix Tech Support and obtain a case number.
d) Enter the number in Case Number, and press the Email Output button.
To email the report(s) to an individual:
a) In the Comment field, enter a comment (if desired).
b) Select to and enter the person’s email address, and press the Email Output button.
See also