In the event of a failure, the Recover option allows for firmware installation through the serial port instead of the network.
Note: No all devices support the recovery feature. A drop-down list displays the supported devices. Ensure the firmware is the correct type before installing it over the serial port.
To install firmware over the serial port:
From the Tools menu, select Advanced-->Recover Firmware. The Serial Port Firmware Upgrade displays.
Power off the device. Connect a serial cable from the PC running the DeviceInstaller to the primary serial port on the device.
From the Serial Port Firmware Upgrade window, choose the PC port from the Port on PC drop-down menu.
Select a device type from the Device Model drop-down menu.
Locate the firmware file on the PC by clicking Browse.
From the Files of type drop-down menu, select the type of the firmware file. Available file types are ROM (.rom), serial program binary (.spb), or serial download binary (.sdb).
Click Open. The file's path displays in the Firmware File field.
Note: Serial download binary (.sdb) files download the file temporarily into RAM. The previous firmware is restored upon reset.
Click OK. The status bar in the DeviceInstaller window indicates the progress of the firmware upgrade. A confirmation box appears when the upgrade is complete.
Note: The status bar may prompt to reset the device. If this occurs, reset or toggle the power on the unit to continue with the firmware upgrade.